Wilson Equipment Company
“With Systems Design Group handling our IT needs, we don’t require a dedicated staff on site. One call and Systems Design Group is handling it, whether it is an unanticipated problem or a specific project. We have instant communication and centralized support, plus the security that we need to conduct our business in the office or in the field.”- Jay Rodes, Owner
The Challenge:
Wilson Equipment Company, a distributor and rental center for heavy
machinery, needed a more efficient way to connect their remote offices
in Corbin and Prestonsburg with the corporate office in Lexington. For
several years, they had been connecting via a point to point leased
line which was both slow and expensive. What this meant to Wilson
Equipment Company was that they had no connectivity between their
accounting and inventory departments in the remote offices with the
corporate office. This contributed to time delays in processing
accounts payable and the inability to have an accurate view of the
current inventory. While not large enough to justify a full time IT
person, Wilson Equipment Company nevertheless needed IT support for
their approximate 40 users.
The Systems Design Group, Inc. Solution:
Systems Design Group proposed a Wide Area Network which would
allow Wilson Equipment Company access to information in real time and
provide connectivity between the offices.
Implementing a Wide Area Network, Systems Design Group was able to provide Wilson Equipment with a means to obtain fast and reliable up-to-date information between the offices. Accounting could be seamless and delays in transmitting invoices or waiting for payments were reduced. Inventory was streamlined to be more accurate and reduce inadvertent overstocking of items. Concurrently, Wilson Equipment Company also implemented wireless access. This allowed users greater flexibility in accessing company information with lap tops. Using these technologies, Wilson Equipment Company also retained the security necessary to provide confidentiality for their documents.
The Results:
Wilson Equipment Company now enjoys the ease and flexibility of being able to communicate between their offices in real time.
Wilson Equipment Company is now able to concentrate on their machinery sales and rentals while Systems Design Group provides the IT infrastructure support needed to keep their systems running smoothly, whether for a specific project, preventative maintenance, or for unanticipated problems. This expansive level of support and system expertise fit Wilson Equipment Company’s needs and allows them to be confident that they have the most up to-date Information Technology and the best service behind it.